Welcome to

Feine Nase Shop

privacy policy

privacy policy

Last updated: December 18, 2024

This Privacy Policy describes how Die Feine Nase (the "Site", "we", "us", or "our") collects, uses, and discloses personal information when you visit feinenase.shop (the "Site"), use our services, make a purchase from there, or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, Site visitor, or any other person whose information we have collected in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by law.

How we collect and use your personal data

To provide the Services, we collect the information listed below. The data we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information do we collect?

Information we collect directly from you:

  • Contact details : name, address, telephone number and email address.
  • Order information : name, billing address, shipping address, payment confirmation, email address and phone number.
  • Account Information : Username, password, security questions, and other information used for account security.
  • Customer Support Information : Data you include in your communications with us, such as when you send a message through the Services.

Some features of the Services require that you provide certain information directly to us. You may choose not to provide this information, but doing so may result in the inability to use certain features.

Information we collect about your usage:

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This includes:

  • device information
  • browser information
  • information about your network connection
  • IP address
  • Other information about your interaction with the Services

Information received from third parties:

We may receive information from third parties, including:

  • Companies like Shopify that support our website and services.
  • Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address).
  • Tracking technologies that collect data about your interactions.

How we use your personal data

Provision of products and services:

We use your personal information to provide you with the Services and to perform our contract with you. This includes:

  • processing your payments
  • execution of your orders
  • shipping organization and processing of returns
  • creating and managing your account

Marketing and advertising:

We use your personal data to send you advertising messages by email, SMS or post. We also adapt our advertising on the website and other platforms. The legal basis is our legitimate interest in accordance with Art. 6 Para. 1 (f) GDPR.

Security and fraud prevention:

We use your personal data to detect and prevent fraudulent or illegal activities. This is done on the basis of our legitimate interest in accordance with Art. 6 Para. 1 (f) GDPR.

Communication with you and service improvement:

Your personal information helps us provide you with customer support and optimize our services.

cookies

We use cookies to operate and improve our website and services. Details about the cookies used by Shopify can be found here .

Most browsers automatically accept cookies. However, you can set your browser to remove or reject cookies. Please note that this may affect how the website functions.

How we share personal information

We share personal information in certain circumstances:

  • To suppliers and service providers who work on our behalf.
  • To business and marketing partners who promote our products and services.
  • To subsidiaries within our group of companies.
  • In connection with legal requirements , such as subpoenas or search warrants.

contact

If you have any questions about our privacy practices or to exercise your rights, please contact us:

Email address: xxjokic01@gmail.com
Postal address:
Am Markt 28/4
2304 Orth an der Donau
Austria

For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal data.