Welcome to

Feine Nase Shop

customer support

Customer Service & Support

How can you reach us?
Our customer service is always there for you! You can contact us by email atinfo @ feinenase.shop or conveniently via our contact form . Simply tell us your concerns or questions and we will take care of it.


When is customer service available?
We are available from Monday to Friday between 2:00 p.m. and 6:00 p.m. During this time we will be happy to answer all your questions and help you with your concerns about the Feine Nase Shop.


Can I get personal fragrance recommendations?
Yes, our team will be happy to help you choose the perfect fragrance. Just write to us:

Which scents or notes you prefer (e.g. floral, fresh, woody, oriental).

Whether you are looking for a fragrance for everyday use, special occasions or as a gift.

Our experts will advise you individually and suggest fragrances that perfectly match your wishes.


We are here for you!
Contact us and experience first-class support and personal advice – because your satisfaction is our top priority.